If you don’t know Sound Works,
you don’t know LEO.

Why would someone choose Sound Works over another studio in town?  Is it the awesome coffee, cookies or our Coke dispenser?  No, I think not. Perhaps it can be summed up in one word, LEO.  Admittedly, the credit for this terminology goes to Subir Chowdhury, the author of "The Ice Cream Maker."  In embracing the LEO concept, his book highlights what Sound Works offers that others do not. 

So what is this L-E-O?

L - Listening

1.  To Internal Customers (employees)

At Sound Works, high value is placed on employee input. Workers are asked what they need in order to perform best.  What that input equates to is employees having the best tools and work environment for clients to receive the highest quality work.

2.  To External Customers (clients/producers)

Asking clients for their input makes their work at Sound Works more productive and enjoyable. A few examples are…

• Wireless Internet and Printing
• Online Video Feeds from our studios
• Integration of talent coaching and casting services
• Online bill pay
• Fast job estimates
• FTP file posting
• On-site voice-announcers
• Did Great Coffee get mentioned?

E – Enriching

Everything at Sound Works is done with the mindset of providing the customer an experience in the best work environment for creative audio production. The attitude of “What can we provide that the client needs?” is always at the forefront of Sound Works’ customer service. This provides a both a personal and unique quality to their service that sets them apart from their competition.

O – Optimizing

In the past decade, our work environment has yielded ever-tightening deadlines and budgets. Sound Works optimizes the client’s time and money by providing the best quality product in the shortest amount of time. And should a time conflict or constraint arise, the client/producer can rest easy knowing that their job can be handled by the experienced Sound Works staff, even in their absence.

Sound Works singular focus is providing customers with…

• The Best Customer Service
• The Best Customer Experience 
• The Best Product
• The Best Time Management
• The Best Quality

The Sound Works list of First-Studio-To-Have-In-Houston:

• ISDN Digital Patch
• SourceConnect digital patch
• Digital Radio Spot shipment
• Internet Integration in daily business
• Secure online data file folders for projects
• FTP downloads
• Wireless Internet
• DataSlap – Our own system of internet spot and file delivery with confirmation

If  want to work with L-E-O, remember you can only do it at Sound Works! - Where you, the customer, are the motivation behind everything we do.

Danny Reeves
Audio Engineer - Sound Works
Sound Works offers podcast services - creating, publishing, promoting and hosting for your digital programs and content.

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